accessibility feedback

Help us improve our accessibility

Thank you for using the services of rare Charitable Research Reserve. We value our researchers, students, visitors and donors and welcome feedback on the accessibility of our services and facilities. Your comments help us improve accessibility at rare Charitable Research Reserve.

Accessible formats and communication supports are available upon request to enable all customers to provide feedback in a manner that meets their needs. To request an alternate format or support, please contact us at [email protected] or by phone at 519-650-9336.

If negative feedback or a complaint is received, the organization takes all reasonable measures to resolve the issue to prevent future occurrences. Where the customer’s contact information has been provided, the organization will respond to the complainant to explain the measures that have been taken to correct the issue.

Contact Information

You are invited to provide your contact information to enable the organization to follow up regarding your feedback. This is entirely optional.

The organization will follow up within 60 dfays.

Your contact Information will be kept confidential and secure and will be used for the sole purpose of responding to your feedback. The organization retains all feedback and contact information for seven years.

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